Returns & Exchanges

If you place an order on the Mac-O-Rama website, you agree to the following Return/Exchange Policy

ALL SALES ARE FINAL. We will assist you in any way possible, however, most manufacturers have specific product information and policies that allow them to provide better assistance for product related problems.

OPEN SOFTWARE CANNOT BE RETURNED, UNLESS IT IS DEFECTIVE. Contact the manufacturer for technical support and for product exchanges. If you are dissatisfied with a product, please contact the manufacturer directly.

IF YOU RECEIVE A DEFECTIVE HARDWARE ITEM OR A HARDWARE ITEM FAILS WITHIN THE WARRANTY PERIOD: Contact the manufacturer for technical support and for product exchanges.

MAC-O-RAMA will exchange certain items at our discretion, once the manufacturer has determined that the product is defective. You must contact us and request a RETURN AUTHORIZATION. SHIPPING CHARGES ARE NON-REFUNDABLE.

IF YOU RECEIVE SOMETHING YOU DID NOT ORDER or YOU CHANGE YOUR MIND ABOUT A PRODUCT YOU ORDERED: Do not open the item. Opened software will not be accepted, and open hardware items will incur a 15% restocking fee. Returned items MUST BE IN ORIGINAL CONDITION and must have return authorization.

Please call us toll free 1-877-622-6659 or at 775-626-7751 if you have any questions, or if you need to request a Return Authorization.